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- What makes your tea different from other brands?
- Our teas are carefully selected from the finest organic tea regions of Japan. We personally travel to these regions to establish direct relationships with tea farmers, ensuring the highest quality and freshness. Our teas truly work for achieving your goals – succession on new project, motivation and concentration for study, relaxation and concentration for meditation.
- Do you offer international shipping?
- Yes, we offer international shipping (Japan Post, DHL). We currently ship directly from Japan.
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Is there a minimum order amount after which shipping will be free?
- For Japan post International delivery: minimum order amount is 150$
- For DHL International delivery: minimum order amount is 200$
- For Deliveries along Japan (Yamato, JP): minimum order amount is 11,000 ¥
- How can your tea improve my health and well-being?
- Our teas are designed to enhance various aspects of your well-being. They can help improve focus and concentration, boost productivity, promote relaxation, and support creative thinking. Drinking our tea can also aid in giving up bad habits like alcohol and smoking or coffee.
- Are your teas organic?
- Yes, all our teas are organic. We carefully select teas from farmers who use sustainable and organic farming practices to ensure the highest quality and purity.
- Can I drink your tea before meditation or yoga?
- Absolutely. Our teas are perfect for pre-meditation or yoga sessions as they help promote relaxation and concentration, enhancing your overall experience.
- What types of teas do you offer?
- Our assortment includes teas designed to enhance thinking and creativity, boost productivity, and provide deep relaxation. We currently offer Japanese teas and plan to expand our selection with teas from Thailand, China, and Georgia.
- How do I store your tea to maintain its freshness?
- To maintain the freshness of our tea, store it in an airtight container in a cool, dry place away from direct sunlight. This will help preserve its flavor and aroma.
- Do you have any recommendations for brewing your tea?
- Yes, each type of tea has specific brewing instructions to ensure you get the best flavor and benefits. We provide detailed brewing instructions with every purchase.
- Can your tea help with quitting smoking or drinking coffee, drinking alcohol?
- Many of our customers have found that drinking our tea helps them reduce or quit smoking and drinking coffee or alcohol. The natural compounds in our tea promote relaxation and well-being, making it easier to overcome these habits.
- What is the best way to contact you if I have questions or issues with my order?
- You can contact us through our website's contact form, email us at info@intellect-tea.com. We are here to assist you with any questions or concerns.
- Do you offer any subscription services or bulk purchase options?
- We provide bulk purchase options for businesses and events. Please contact us for more details.
- Are there any special promotions or discounts available?
- We regularly offer promotions and discounts to our customers. Sign up for our newsletter to stay updated on the latest offers and new product releases.
- How do you ensure the quality and safety of your tea?
- We have stringent quality control processes in place, from selecting the finest tea leaves to packaging. Our teas are tested for purity and safety to ensure they meet the highest standards.
- Can I find your tea in retail stores?
- Currently, our tea is available exclusively online through our website.
- What are your return and refund policies?
- If a product is damaged or otherwise defective due to our negligence, we will exchange it if a replacement is available, or return it (refund) if not. Please contact us by email.